Welcome to MaxRebates, a proud member of the Shopbux INC family! We are the cash back website. At MaxRebates, we're dedicated to revolutionizing your online shopping experience, offering unparalleled discounts, cashback offers, and exclusive deals across a vast array of products and services.

There are many reasons to join us! Firstly, you can earn your cash back at a very high percentage, which is higher than most cash back website. You can get 100% money back from Maxrebates at top thousands of online retailers. Secondly, it would not cost you any service fee or membership fee when you shop on online. What’s more, we have professional and dedicated customer service that would help you to solve any problem you meet as soon as possible.

Welcome to join us and hope you’ll enjoy the savings!

The use of www.maxrebates.com (referred to as 'MaxRebates' or 'we' below) is subject to the following terms and conditions:

By entering our site or enrolling, you as a user (referred to as 'you' below) are accepting our terms and conditions.

1. USER ACCOUNTS AND TERMINATION OF ACCOUNTS

Only one account is allowed per person. The MaxRebates is a website that gives out cash back to its users. The MaxRebates targets those living in the US but welcomes users from other countries as well. It is up to the merchant not the MaxRebates to decide if they ship outside of the US.  Cashback will only be paid for transactions that are eligible. A merchant’s page may not always state if non-US residents quality for cashback therefore we reserve the right to review and adjust this policy at any time.

As a condition of membership, you will need to accept service emails from the MaxRebates and authenticate your email address.

Payments to members based outside of the United States can only be made via PayPal. Non-US members are responsible for any costs involved, which PayPal or determines when converting USD funds into another currency. Members are responsible for the legalities, customs tax and any other fees associated with receiving items from another country, state or from within their state.

Users are solely responsible for confirming receipt of each MaxRebates payment. We has enabled multiple account security features to ensure MaxRebates payments are linked to User emails and can be safely deposited to your designated bank account through the email provided. Company is not responsible for the security of User’s personal email as well as other third party security issues resulting from the use of MaxRebates.

We reserve the right to refuse membership. In the event of fraudulent, abusive or other activity determined to be unfair, we reserve the right to terminate your account. In addition, please note accounts may be disabled if they are inactive.

We reserve the right to terminate a member's account if an invalid email address is provided and/or if the user flags the emails as abusive, junk or spam.

If you have joined from a friend's referral (Refer-A-Friend) link, then your friend may be able to see if you have reached the cashback threshold required in order for them to receive a bonus, they will also be able to see the date you signed up as well as your username.

If we have detected that your account has not been active for 60 days, you will receive a reminder through email which states that if no action is taken within 120 days, your account will be permanently terminated.

We reserve the right to terminate inactive accounts. To avoid termination of your account, you must simply log into your account at least once every six months. You are not required to make a purchase, just simply log into the account.

To protect the MaxRebates merchants, any suspected abuse of an offer may lead to transactions being revoked. Any transaction deemed to be of a suspicious nature may require verification by ourselves and/or the merchants involved, and further information on your transactions may be requested. For this reason, we may pass on any details you have provided to the merchant. User names should not be offensive nor used in any way which may represent any trademarks or brand names. If this occurs, you will be required to update the user name to a more appropriate name.

If your account has not accrued Cash Back orders for 18 consecutive months, MaxRebates will deduct $2 per month ("Maintenance Fee") from your account balance to recover account maintenance costs until your account balance is zero. If the account is not logged in for more than 12 consecutive months and the balance in your account is zero or becomes zero, MaxRebates reserves the right to permanently close the account and stop maintaining your account records and access rights. Maintenance fees are non-refundable but will not cause your account balance to go negative and you won't owe MaxRebates money.

2. CASH BACK

MaxRebates tracks purchases that users make and pays a cash back rebate for valid purchases. If the user chooses to click a link from our website, a drop down offer from our browser extension, or an offer in our mobile app, they will be redirected to the partner's (aka advertiser's) site via affiliate cookies.

Earning back a portion of your purchases as cash back is straightforward. Choose a store, product, coupon or other offer displayed on the MaxRebates or a MaxRebates mobile application, click the accompanying shopping link to be directed to an affiliated store's website, and complete a purchase to earn cashback on your net purchase amount. Specific cashback amounts vary by store and product category and are provided in detail at the MaxRebates. Please note that the net purchase amount excludes taxes, fees, shipping, gift-wrapping, discounts or credits, returns or cancellations, and extended warranties.

Certain affiliate store exclude a limited number of products and purchases from the Program. Additionally, to earn cashback, you must complete your purchase during the same shopping session you start after clicking on the MaxRebates link. If you visit other sites before completing your purchase or use coupons not provided by the MaxRebates, your purchase might be associated with a service other than the MaxRebates and you might not earn cash back on your purchase. If you disable 'cookies' on your computer you will not be able to earn cashback as cookies are used to authenticate the user and be certain cashback is assigned to the member account. If you instore certain plug-in in your browser, you might not earn cash back on your purchase.

Occasionally purchases at the MaxRebates affiliated merchants' websites will not generate commissions for the MaxRebates. These may include, but are not limited to, gift certificates, gift cards, purchases for the purpose of reselling, and other items determined by the merchant. The MaxRebates is not obligated to pay cash back for purchases that do not generate a commission for the MaxRebates or for which a merchant cancels a commission.

If you return an item to a merchant AFTER receiving your cash back for the purchase of that item, we has the right to recover these earnings from you and may take necessary actions, including check cancellation or deductions from your MaxRebates account.

3. PAYMENT

We pays members in U.S. dollars via check, Paypal and sometimes other payment options (donating to charity). Members may select or change their payment options in the My Account section of MaxRebates. If your check expires without being cashed or deposited or if it is returned to the MaxRebates, it will be returned to your account, where it will be subject to inactive account maintenance charges. The minimum payment amount is $10.00, the maximum payment amount is $2000.00.

Please note that orders from a few affiliate store may be delayed by one pay cycle due to delayed processing and reporting by the stores. We would do our best to expedite payments and to maintain a list of stores whose practices might delay the ability to pay cashback on your purchase. We reserves the right to delay payment for any purchase based on changes to affiliate store policies and procedures at any time.

4. MODIFICATION OF AGREEMENT

We may modify any of the terms and conditions contained in this agreement at any time and at the discretion for any reason. We will post the revised agreement on the MaxRebates. The new terms will go into effect no later than 30 days after the modification.

5. PRIVACY

The MaxRebates does not sell or rent your information to third parties. We requires your name and address in order to send you payment of cashback and other rewards earned through the MaxRebates. Any other information gathered by MaxRebates will be used only to improve experience, for example by minimizing the irrelevant content or offers you see and increasing the offers you see from your favorite stores. Such information might include your favorite stores, preferred types of coupons or shopping categories.

6. Rights Applicable to EU Users

Data Transfers

If you are visiting from the European Union (“EU”) or other regions with laws governing data collection and use that may differ from EU or United States law, please note that you may be transferring your Personal Information to MaxRebates in the United States for the purposes described under this Privacy Policy. We take great care in protecting your Personal Information and have put in place adequate mechanisms to protect it when it is transferred internationally.

Legal basis for using your Personal Information

In the EU, the processing must rely on a legal basis. For these regions, there are different legal bases that we rely on to use your Personal Information, namely:

• Performance of a contract. The use of your Personal Information may be necessary to perform the terms and conditions or other policies under which we provide our Services.

• Consent: We will rely on your consent to use (i) technical information such as cookie data and geolocation data; and (ii) your Personal Information for marketing purposes. You may withdraw your consent at any time by contacting us using the information at the end of this Privacy Policy or by following an unsubscribe link in any marketing communication you receive from us.

• Legitimate interests: We may use your Personal Information for our legitimate interests to improve our Services, security purposes, and fraud prevention, and to share information with our affiliates for internal administration.

Choices under EU law

If you are subject to EU law, you may ask us to:

• See what Personal Information we hold about you

• Erase your Personal Information

• Port your Personal Information

• Restrict our use of your Personal Information

If you are not subject to EU law, these rights do not apply to you.

7. COPYRIGHT AND TRADEMARK INFORMATION

All content available on the MaxRebates with all rights reserved, or is the property of third properties protected by intellectual property rights. All other trademarks displayed on the MaxRebates are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between the MaxRebates and these companies. You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy the MaxRebates’ web pages or the content contained therein without prior written permission of an authorized person of the MaxRebates.

8. DISPUTE RESOLUTION BY BINDING ARBITRATION

You and Company agree to arbitrate any and all disputes, claims, or controversies arising out of, in connection with, or relating to this Agreement, Company’s business, any of the Programs or the Company Properties, and relationship with you, including any claims that may arise after the termination of this Agreement. This agreement to arbitrate includes any claims against Company’s employees, agents or any subsidiaries of Company. Arbitration is a method of claim resolution that is less formal than a traditional court proceeding in state or federal court. It uses a neutral arbitrator instead of a judge or jury and the arbitrator’s decision is subject to limited review by courts.

All disputes concerning the arbitrability of a claim (including disputes about the scope, interpretation, breach, applicability, enforceability, revocability or validity of this Agreement) shall be decided by the arbitrator. The arbitrator shall also decide whether any claim is subject to arbitration. You further agree that the U.S. Federal Arbitration Act and federal arbitration law shall govern the interpretation and enforcement of this agreement to arbitrate.

Notwithstanding any provision in this Agreement to the contrary, you agree that if we make any future, material change to this arbitration provision, you may reject any change by sending us written notice within thirty (30) calendar days of the change to shantao inc, 260 S Los Robles Ave, Suite 315, Pasadena, CA 91101. Your decision to reject changes in a new arbitration provision, however, does not affect any prior arbitration provisions to which you have already agreed, which would still remain in effect.

CLASS ACTION WAIVER

YOU AND COMPANY ALSO AGREE THAT EACH IS GIVING UP THE RIGHT TO A JURY TRIAL AND THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITIES, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT OR REPRESENTATIVE PROCEEDING, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. This means that neither you nor Company can seek to assert class or representative claims against each other either in court or in arbitration and no relief can be awarded on a class or representative basis. The arbitrator also may not consolidate or join another person’s claim with your claim or issue an order that would achieve the same result. You and the Company further agree that if the provisions of this paragraph, known as the “Class Action Waiver,” are found to be unenforceable, it cannot be severed from this arbitration agreement and the entire provision compelling arbitration shall be null and void.

Choice of Law and Venue

The validity, construction and interpretation of this Agreement and the relationship between You and Company, including the rights and duties of the parties, will be governed by the laws of the State of California in the United States without regard to its conflict of law provisions. This shall not limit the protection afforded to you by provisions that cannot be derogated from by agreement by virtue of applicable law. The exclusive venue for any dispute or issue arising out of this Agreement shall be held in Los Angles, California.

DISCLAIMER

We link to many other websites for information and as a service to the MaxRebates' users. The external websites are not under the MaxRebates' control and we are not responsible for the content of these sites. By listing or linking to another site, MaxRebates is not making any kind of endorsement and MaxRebates accept no liability. We strive to ensure the links work but we cannot guarantee the links will work all the time. We also cannot control the availability of the merchandise on the linked website. If you deem any link inappropriate or offensive, or find any link to not work, then please let the MaxRebates know so that we may remove the link.

We do the best to ensure all links are valid before placing on the MaxRebates. In the very unlikely event of any loss, disruption or damage, we cannot be held responsible for any loss, disruption or damage to your data or computer system which may occur when using material derived from the MaxRebates.

We strives to maintain the most accurate prices possible to give you the best comparison shopping experience; however, due to constant changes made by retailers to product price, we cannot guarantee the accuracy of the price. Additionally, product supply retailers will occasionally sell out of certain inventory before we can update those products as out of stock in the database. MaxRebates is not responsible for products on its website that become unavailable or out of stock.

We also strives to show accurate tax and shipping costs, but please keep in mind that for some stores, the tax and shipping costs shown are only estimates. Sales tax estimates are based on your zip code and the sales tax policies of the merchant. Shipping cost estimates are based on the shipping policies of the merchant, product weight, shipping destination, distribution center location, and carrier used (UPS, USPS, FedEx, etc.). In some cases, however, the MaxRebates is not provided with all information necessary to estimate the exact tax and shipping costs.

The MaxRebates works directly with merchants to ensure that all coupons displayed are active and that any exceptions are listed with the coupon. Occasionally, however, coupons may not work because of a merchant error or other technical error. Other times a specific item not listed in the exceptions will not be eligible for the discount. We are not responsible for any coupons that do not work. If you try to use a coupon and it doesn't work, please report the issue to the MaxRebates customer service and we will do the best to reactivate the coupon, get a new coupon, or provide clarification on why the coupon did not work.

The MaxRebates website is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.

In cases where the actual Cash Back amount differs from the calculated amount based on the Cash Back ratio, the rebate amount will be determined by the Cash Back ratio corresponding to the commission returned by the merchant.

In no event will the MaxRebates be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of MaxRebates.

MaxRebates is committed to protecting the personal privacy of users, as outlined in this Privacy Policy Statement. We value the security of your personal information greatly, and in some cases, we require certain information to provide the services you request. This privacy statement explains the data collection and usage in such situations.

1. How We Collect Your Personal Information

Personal information refers to data that can be used to uniquely identify or contact an individual. During the registration process, we require you to provide a unique user email, password, and other statistical information. To safeguard personal privacy, you should not provide any other information unless specifically requested by MaxRebates. If you provide personal information of others (such as a spouse or colleague), you must obtain their permission.

2. Scenario of Collecting and Using Your Personal Information by Our Company

Personal information refers to various data recorded electronically or by other means that is related to identified or identifiable natural persons, excluding anonymized information.

Sensitive personal information refers to information that, if disclosed or used unlawfully, could potentially harm an individual's personal dignity, physical and property security. This includes biometric data, religious beliefs, specific identities, medical health, financial accounts, travel records, etc., as well as personal information of individuals under the age of fourteen.

During your use of MaxRebates, we only collect and use the following personal information and sensitive personal information, as described in this policy, for the purposes stated below, in order to provide you with services, optimize our services, and ensure the security of your account:

1. Basic User Services

We provide basic user services through your MaxRebates account. To register as a user and use our user services, you need to provide your email address and password to create a MaxRebates account. If you only need to browse and search, you do not need to register as a user or provide the above information.

2. Essential Security Features for Transactions

To enhance the security of our systems while you use our products and/or services and to more accurately prevent phishing website fraud and protect account security, we collect information such as running processes, your browsing information, historical order information, and client IP addresses to combat unfair purchase behaviors such as brushing orders. Additionally, we also collect information such as your registration/login time, device-related information (such as device IMEI/Mac/OAID, device model, operating system version), device sensor information (such as phone angular velocity, phone acceleration), and network information (such as frequently used login IP addresses) to determine the safety of the current registration, login, and transaction environment.

3. Collection and Use of Personal Information

3.1) When you log in to MaxRebates through Google or Facebook, you need to provide your account information for seamless automatic login to MaxRebates.

3.2) When you log in to MaxRebates using Apple ID, you need to consent to our access of your Apple ID through your Apple device. If your Apple ID is registered through an email address, according to laws and regulations such as the "Cybersecurity Law" and "Regulations on the Management of Mobile Internet Applications and Information Services," you need to submit your mobile number for authentication.

3.3) When you complete your account information, MaxRebates may require you to manually choose whether to fill in nickname, gender, region, and profile information. The information you fill in may be displayed to other users in the Personal Center module.

3.4) When you need to upload a personal avatar, MaxRebates may request access to your phone's photo album or camera function to obtain your photos and display them on MaxRebates. The information you fill in may be displayed to other users in the Personal Center module.

3.5) When you use the withdrawal function, because banking regulations require users to provide the personal information of the payee, MaxRebates may require you to manually fill in the payee's name, ID card information, and bank account information. The provided information will be uploaded to the bank for verification when you initiate a withdrawal based on the selected withdrawal method and amount.

4. Display and Search of Product Information

You can accurately find the products or services you need through search. We retain your search content to facilitate repeated input or to display products related to your search. Please note that your search keyword information cannot identify your identity on its own and is not considered your personal information. We have the right to use it for any purpose. Only when your search keyword information is combined with other information that can identify your identity and used in conjunction, will we treat your search keyword information as your personal information, and process and protect it in accordance with this Privacy Policy together with your search history.

Browsing of product discount information may involve accessing foreign IP addresses. This operation may result in order tracking for users. Disabling this feature may lead to the loss of orders.

4. Customer Service, Account Appeals, and Reporting Complaints

When you contact our customer service for consultation or file an account appeal or complaint, in order to facilitate communication with you or help you resolve issues, we may collect and record your nickname, name, email address, and other contact information. If you refuse to provide the above information, we may not be able to provide timely feedback on inquiries or the results of appeals and complaints.

6. Use of Third-Party Services

Our products integrate the Umeng+ SDK for statistical analysis, which helps you understand how your end users use your products (including services such as mobile application clients, mobile websites, application platforms, PC websites, sites, and other terminals that Umeng+ confirms can provide services). When you integrate the Umeng+ statistical analysis tool into your product, your product collects and transmits data to our server through the Umeng+ statistical analysis tool. We collect unique device identifiers (IMEI/Mac/android ID/IDFA/OPENUDID/GUID, SIM card IMSI information) to provide statistical analysis services, and we use geographic location calibration to ensure the accuracy of report data and provide basic anti-cheating capabilities.

7. Message Notifications

You understand and agree that, in the course of using products and/or services, we may send various types of notifications to one or more of your provided contact methods (e.g., email) for purposes such as user message notifications, identity verification, security verification, user experience surveys, etc. We may also use your personal information to provide or promote our or third-party products and services through our in-site private messaging system, email, or other means.

8. Sharing Functionality

To facilitate sharing content via channels such as WeChat, QQ, and Facebook, we may obtain a list of software installed on your phone. This information is only used for sharing functionality, allowing you to select installed apps for sharing.

3. Section Three: Basic Permissions Required for Collecting Personal Information in Service Usage

1. When you log in and use MaxRebates, in order to ensure your normal use of our services, ensure the proper functioning of MaxRebates, enhance and optimize our service experience, as well as safeguard the security of your account, we need to access the following information and permissions: network status, network access, write to external storage, use vibration, wake lock, mount file system, display system windows, access location additional commands, read and write system settings, and obtain task information. The aforementioned information and permissions are essential basic permissions required to provide the service.

2. When you log in and use MaxRebates, MaxRebates requires your IMEI for data statistics and identification of your Android device ID when placing orders.

3. When you log in and use MaxRebates, MaxRebates requires your IP address for troubleshooting network issues in case of user complaints.

4. When you log in to MaxRebates through Google or Facebook, you need to provide your account information for seamless automatic login to MaxRebates.

5. When you log in to the 55海淘 (55Haitao) app using Apple ID, you need to consent to our access of your Apple ID through your Apple device. If your Apple ID is registered using an email address, according to the "Cybersecurity Law" and the "Regulations on the Management of Mobile Internet Application Information Services" and other relevant laws and regulations, you are required to provide a phone number for authentication.

4. Section Four: Push Notifications

During our operations, we may send you one or more types of notifications while you are using our products and/or services. These notifications include message notifications, user experience surveys, and commercial information about services, features, or activities that you may find interesting. We will utilize your device's system notifications for this purpose, and you have the option to disable notification functions on your device.

5.Section Five: Integration of Third-Party SDKs

5.1 Umeng Analytics (com.umeng)

Purpose of Use:

Statistical analysis service to understand how users use the product; statistics and analysis scenarios for the App.

Usage Scenario:

Used when the App is in the background while the user is using it.

Permissions Required (Android):

android.permission.ACCESS_NETWORK_STATE

android.permission.ACCESS_WIFI_STATE

android.permission.READ_PHONE_STATE

android.permission.INTERNET

Personal Information Fields Collected:

Unique device identifiers (IMEI/android ID/IDFA/OPENUDID/GUID/IP address/SIM card IMSI information)

Sharing Method:

Collected through SDK

Privacy Policy Link:

https://www.umeng.com/page/policy

5.2JPush(cn.jiguang,com.xiaomi.mipush,com.xiaomi.push,com.heytap.mcs,com.heytap.msp)

Purpose of Use:

Used to implement message push functionality for various app platforms.

Permissions Required (Android):

YourPackage.permission.JPUSH_MESSAGE

android.permission.INTERNET

android.permission.ACCESS_NETWORK_STATE

Automatically Collected by Calling System-Related Interfaces:

Usage Scenario:

Used for push messages, including when the app is in the background.

Personal Information Involved:

Device identifiers (IMEI, IDFA, Android ID, GID, MAC, OAID, VAID, AAID, IMSI, MEID, UAID, SN, ICCID, SIM information), network information (IP address, WiFi information, base station information, DNS address, DHCP address, SSID, BSSID), and location information (latitude and longitude).

App Auto-Start:

JPush provides the ability to launch the killed app to ensure message delivery on Android, as the app process is often terminated, leading to disconnection of long connections and failure to receive messages.

Sharing Method:

Collected through SDK

Privacy Policy Link:

https://www.jiguang.cn/license/privacy

3. Facebook

Purpose of Use:

Authorization and login using Facebook credentials.

Usage Scenario:

Used for user authorization, login, and Facebook sharing.

Required Permissions:

None

Personal Information Involved:

Device identification information (IMEI/MAC/Android ID), app information, WiFi information, clipboard information.

Privacy Policy Link:

https://developers.facebook.com/terms/

4. Google

Purpose of Use:

Authorization and login using Google credentials.

Usage Scenario:

Used for user authorization and login using Google credentials.

Required Permissions:

None

Personal Information Involved:

Device identification information (IMEI/MAC/Android ID), app information, WiFi information, clipboard information.

Privacy Policy Link:

https://policies.google.com/privacy?hl=en

5. Apple ID

Purpose of Use:

Authorization and login using Apple ID credentials.

Usage Scenario:

Used for user authorization and login using Apple ID credentials.

Required Permissions:

None

Personal Information Involved:

Device identification information (IMEI/MAC), app information, WiFi information, clipboard information.

Privacy Policy Link:

https://www.apple.com/legal/privacy/en-ww/

6.Section Six: Personal Information Security

Ensuring the security of your personal data is of utmost importance to us. When you register and input personal data with our company, we utilize Secure Socket Layer (SSL) technology to encrypt this information.

During both the data transmission and data storage stages, we employ widely accepted industry standards (such as firewalls, encryption, and data privacy legal requirements) to protect the information you submit to us.

However, no internet transmission or electronic storage method is 100% secure. Therefore, while we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7.Section Seven: How We Manage Your Information

1. How long does our company retain personal information?

In general, our company retains your personal information only for the duration necessary to fulfill the collection purposes, while also adhering to applicable legal data retention periods.

5. We will only retain your personal information for the duration necessary to achieve the purposes described in this policy. We will determine the retention period in conjunction with the mandatory retention requirements set by law. After the retention period has expired, we will delete your personal information in accordance with the requirements of applicable laws or anonymize it.

3. After you successfully cancel your account, we will stop providing services to you. Your personal information will be anonymized throughout the entire "MaxRebates" platform, rendering your account unsearchable and inaccessible. Furthermore, we will delete your personal information in compliance with relevant laws and regulations.

4. You can apply to cancel your account through the following methods:

4.1) Log in to the MaxRebates app, go to "My - Settings - Account Cancellation," and submit an account cancellation request.

4.2) Log in to the MaxRebates website or app, contact customer service, and ask for assistance in canceling your account.

4.3) Account cancellation requests will be processed within 7 days. If you wish to revoke your cancellation request within this period, please contact customer service.

4.4) After you voluntarily cancel your account, we will cease providing products or services to you. In accordance with applicable legal requirements, we will delete your personal information or anonymize it.

4. Please understand that after you or we assist you in deleting your personal information, due to legal and security technology limitations, we may not be able to immediately remove corresponding information from backup systems. We will securely store your personal information and restrict any further processing until backups can be deleted or anonymized.

5. In the event that we terminate our services or operations, we will provide you with at least thirty days' notice and subsequently delete or anonymize your personal information.

Access, Correction, and Deletion of Your Personal Information

1. Your Account Information (Email account serves as the unique identifier and cannot be modified)

For PC users, you can access the personal information you submitted to us, including nickname, avatar, email, personal introduction, and security password, through the "Account Settings" page under the "Personal Center." You can also correct, supplement, or unbind your account using the above methods.

For mobile app users, access your profile information through the homepage, "My," top-right settings button, and "Profile Settings." You can correct, supplement, or delete your user nickname, avatar, personal introduction, and gender. Access security information through the homepage, "My," top-right settings button, and "Account and Security." You can also correct, supplement, your login password, set a security password, or unbind your account. You can also initiate an account cancellation.

2. Your Saved Information

For PC users, you can access your saved discounts and merchants and perform "Unsave" operations through the "My Favorites" page.

For mobile app users, access your saved information through "My - Favorites" and manage them by clicking the "More" button on the top-right corner and selecting "Manage Favorites."

3. Your Transaction and Financial Information

For PC users, access your obtained product order information through "Personal Center" and access your rebate information and order details through "Personal Center - Withdrawal Function."

For mobile app users, access your transaction (rebate details) records through the homepage, "My," "My Rebates," and "My Orders." Obtain withdrawal details through "My" and "Withdrawal."

4. If you need to access, correct, or delete other personal information generated during your use of our products and services, please contact us at any time. We will respond to your requests in accordance with the methods and timeframes outlined in this policy.

5. In the following situations, you may request the deletion of personal information from us:

(1) The processing purpose has been achieved, cannot be achieved, or is no longer necessary for achieving the processing purpose.

(2) We have ceased providing products or services, or the retention period has expired.

(3) You have explicitly withdrawn your consent.

(4) If you have sufficient reasons to believe that we have violated laws, regulations, or agreements in processing your personal information.

(5) Other circumstances as stipulated by laws and regulations.

8. Providing Additional Services to You

In order to offer you more convenient and enhanced products and/or services, striving to improve your experience, we may collect and use your personal information in the following additional services provided to you. If you do not provide this information, it will not affect your use of basic services such as browsing, searching, purchasing on MaxRebates. However, you may not be able to enjoy the user experience provided by these additional services. These additional services include:

(1) Camera-Based Services: After granting camera permission, you can use this feature for the following functions: modify avatar by taking a photo, take a photo to choose an image when submitting an order dispute. Please note that even if you have granted camera permission, we will only access the camera and capture photos when you actively click on the camera icon within the app.

Use cases: Used to assist you in capturing photos for needs like editing, and for audio/video features that require camera usage.

(2) Album (Photo/Video Library) Access and Upload Services: After granting album permissions, you can use this feature to upload your photos/images/videos for purposes such as changing avatars, posting order reviews, submitting order disputes, and communicating with customer service.

Use cases: Allow the app to read images and files in storage for functions like posting information. Allow the app to write/download/save/modify/delete images and files.

(3) Storage Space-Based Services: Provide the ability to read data from your device's storage space; provide the ability to write to external storage.

Use cases: Allow the app to read images and files in storage for functions like posting information, uploading avatars, recording crash logs locally, etc. Allow the app to write/download/save/cache/modify/delete images and files.

(4) Location-Based Services: Obtain the device's geographical location information through Global Positioning System (GPS) or network location information (such as base stations and WLAN).

Use cases: Used for personalized content recommendations or filling in your location information, such as recommendations based on location like Meituan takeout, Eleme rebates, etc.

(5) Calendar-Based Services: Read calendar information from the system, used for time limits when submitting order disputes.

Use cases: Used to assist you in setting, completing, or modifying order dispute submission functions.

You understand and agree that the aforementioned additional services may require you to grant access to your camera and album (photo library) on your device, in order to collect and use the information involved in these permissions. Please note that by granting any of these permissions, you authorize us to collect and use relevant personal information to provide corresponding services. Once you revoke any of these permissions, it means you are withdrawing your authorization, and we will no longer collect and use relevant personal information based on that permission or provide the corresponding services. However, your decision to revoke permissions will not affect the collection and use of information based on your previous authorization.

9.Collection of Personal Information from Minors

MaxRebates recognizes the importance of personal information and privacy security of children (referring to minors under the age of 14, hereinafter referred to as "Children"). This section aims to explain to guardians (referred to as "You") and the children you guard (referring to minors under the age of 14, hereinafter referred to as "Your Children") how we collect, use, store, and process personal information of children, as well as how we provide you and your children with access, correction, deletion, and protection of this information.

How We Collect and Use Personal Information of Minors

We strictly fulfill the obligations and responsibilities for protecting children's personal information as stipulated by laws and regulations, following principles of legitimacy, necessity, informed consent, clear purposes, security, and lawful use. We will not collect children's personal information that is unrelated to the products or services we provide. Specific business scenarios in which we may collect personal information of your children include:

During the registration process on the MaxRebates app, we may request users to provide identity information to determine whether the user is a child.

When we identify a user as a child, we may collect your email address and contact you to verify the guardian relationship. In order to better protect the rights and interests of children, we may also collect additional information from you (such as name, identity information, or other proof of guardianship) to further verify the guardian relationship. However, these pieces of information will only be used within the necessary scope to verify your relationship with the child user.

We strictly comply with laws, regulations, and user agreements, and may use the collected information of children for the following purposes:

(1) Verify the child's identity;

(2) Optimize products or services, ensure security, conduct service surveys, and handle complaints related to minors.

10. Ten, How to Contact Us

If you have complaints, suggestions, or questions regarding personal information protection, you can send your inquiries to ([email protected]). Once we verify and confirm your user identity, we will promptly address your complaints and reports.

11. Eleven, Legal Disclaimer

In the event of changes to our privacy policy, we will announce these changes within this policy, on our company's website, and at other appropriate locations to keep you informed about how we collect and use your personal information, who can access this information, and under what circumstances we may disclose it.

Our company reserves the right to modify this policy at any time; therefore, please check it regularly. If significant changes are made to this policy, we will notify you through our website.

12. Twelve, Changes to this Privacy Policy

This privacy statement applies to all relevant services provided by our company. As our service scope expands, the privacy policy may change. The updated privacy statement, once posted on our website, will replace the original statement.

Without your explicit consent, we will not reduce your rights according to this privacy policy. We will publish any changes made to this policy on this page.

For major changes, we will also provide more prominent notifications (including sending email notifications for certain services, detailing specific changes to the privacy policy).

Major changes referred to in this policy include but are not limited to:

Significant changes to our service model, such as the purpose of processing personal information, types of processed personal information, and methods of using personal information.

(1) Significant changes in our ownership structure, organizational framework, etc., such as business adjustments, bankruptcy mergers, and changes in ownership due to acquisitions.

(2) Significant changes in the main recipients of personal information sharing, transfer, or public disclosure.

(3) Significant changes in your rights and how they are exercised in personal information processing.

(4) Changes in the responsible department, contact information, and complaint channels for personal information security.

(5) If you have any questions or concerns about our company's privacy policy or data processing, please feel free to contact us at any time.

Please send us an email at [email protected] for personalized help from a 

member of our Customer Service team, and we’ll aim to get back to you within 3 

business days.

1. How do I earn cashback?

Only 3 steps, you can earn your cash back:

1) Browse our site and choose the retailer you want to shop

2) Click through MaxRebates to your favorite retailer and make your purchase in the same click session.

3) The retailer pays us commission for your purchase and we would give all of commission back to you.

2.Can I still get cashback if I forgot to click-through to a store at MaxRebates?

Unfortunately, only orders placed through MaxRebates’ store link are eligible for cashback

Are orders placed via telephone or in-store purchases eligible for cashback?

Unfortunately, orders placed outside of MaxRebates do not qualify for cashback.

3. What is the difference between “Cash Pending” and “Cash Payable”?

Cash Pending: Pending orders stay in the 'Pending' state for 90 days to account because of different store return policies, order cancellations and to provide ample time for collection of commissions from stores.

Cash Payable: Once pending cashback have moved to payable status, those cashback can be paid out by requesting a payment via check or Paypal. Please note that you must meet the minimum amount of $10 to submit your payout request.

4. Why doesn’t my cashback show up in my account after I complete my purchase immediately?

Transactions may take a few days to show up on your earning page as “Cash Pending”. If you have waited more than 7 days and there is still no sign of your purchase, you can lodge a missing cashback claim.

Why has my cashback not reached payable yet? And how long does my cashback become payable?

This is because that is how long takes for cashback to reach us. Generally speaking, It often take up to 90 days for cash back to become payable This depends on the product and the merchant. Also, in some cases it could take longer than 90 days if the merchant has placed an extension on the order. 

5. How do I request payout?

When your cashback status have become payable and payable amount reaches $10, you can request it. You'll need to log in your MaxRebates account and click ‘payout’ button and choose your method of payout.

Why have I not yet received my payout?

If you have requested a payout by Paypal, we would expect you to see the funds in Paypal account within 7-14 business days, however, problems can occur from time to time. Please double check that your Paypal email and routing numbers are correctly entered. If all you entered are right and you haven't received the payment after 7-14 business days, please contact us.

6. What if my purchase doesn’t show up in my account?

Generally speaking, transactions may take a few days to show up on your earning page, but the tracking system isn’t perfect and sometimes problems can arise. So if your cashback doesn’t show up in your account more than 7 days, you can lodge a missing cashback claim.

7. What if I want to return/change/cancel an order?

Returns are subject to the return policy of the store from which you made the purchase. If you return or cancel an item, we will reverse any cash back earned from that sale.

Exchanges also usually reverse cash back rewards. In the process of an exchange, the store cancels the old order and replaces it with a new one. When the store creates the new order, it usually fails to capture the referral from MaxRebates in order to credit us. To avoid losing cash back on an exchange, we recommend returning the merchandise and making a new transaction via MaxRebates.

8. What if my cashback amount is wrong?

From time to time, a merchant reports an order amount incorrectly. If it has not been corrected with one week, please contact customer service at [email protected].

9. Why did my cashback zero out?

Cashback can be zeroed out (reversed) for several reasons including:

1) The merchant processed the order as a ‘return’.

2) The merchant reversed the order due to use of unauthorized coupon.

3) The merchant reversed the order due to contact with their customer service department.

If an exchange or partial return was made on an order and the whole order was reversed, please contact customer service at [email protected] to open a claim with the merchant.

10. What should I do with missing Cash Back?Note: Some merchant stores cannot check orders on the same day. It may take up to 7 days for your order to appear under "Earnings & Orders".

If your order is not tracked within 7 days, please use the contact form to send a missing Cash Back request. You will be asked to provide the necessary order details so we can contact the merchant and request a review of your transaction.

Note: Sending transaction request does not guarantee that we will be able to provide cashback on the corresponding order. In order to award cash back, we need the merchant to assign your transaction to us. This means, they must acknowledge that the purchase was made through our platform. If this is not the case, we generally cannot add Cash Back to your account.

Also, since merchants have a separate review process for deals, it usually takes 2-4 weeks for us to receive feedback. Please note that in some cases it may take up to 3-4 months for them to check your orders eligibility for cashback. If the store gives positive feedback, we will add the Cash Back right into your account.

Reminders:

Not all of our affiliate merchant stores do support missing cashback inquiry, please make sure that you process or purchase orders using our platform.

1. How long do my cashback stay ‘pending’?

Generally, Cashback remain pending status for 90 days after posting to your account. This time period covers various store policies, such as returns and exchange windows, and allow time to collect the commissions.

It has been 90 days and my cashback is still ‘Pending’. What should I do?

Note that the 90-day period begins on the date the transaction posts to your account, not the date that the order takes place. If your cashback remains ‘Pending’ after posting to your account more than 90 days, please contact customer service at [email protected]

2. What is the minumum payout amount to request my payment?

You need $10 in ‘Cash Payable’ to payout.

Will I pay fees if I request and receive my payout?

No, MaxRebates would pays any fees.

My order was never delivered to me, can you contact the store?

MaxRebates is a portal website only. For questions about orders, you will need to contact the store directly.

3. Is my shopping information secure?

Yes, your shopping information is secure and private. While we can see which stores you visit, we do not collect information on the items you browse while you're on the store's website. The store will notify us of the order details and order amount 1-7 days after you complete your purchase. MaxRebates will always be free and will never sell your email address to anyone. MaxRebates does not collect credit card information.

4. How do I make sure that my purchases track?

There are few situations where something can go wrong. This can be for a number of reasons including anti-spyware, anti-virus or other protection on your computer might prevent cashback tracking back to your account.

In order to aid successful tracking on your computer, please consider the following points:

1. Always start your shopping journey at MaxRebates and complete the process from here.

2. Ensure that you purchase immediately after clicking through from MaxRebates. Please remember don’t click to any other sites during this process.

3. Ensure that your Internet browser and firewall software is enabled to allow cookies.

4. You could try clearing your cookies stored on your computer before purchasing

5. What is a cookie?

In order to track your purchases, small chunks of information are stored in your browser, they simply store tracking information so that when you visit a store via MaxRebates, any purchases made will result in the store reading this information. The store will then send us information about your purchases, at which point we can then credit your account.

6. What if I can’t find my favorite store on MaxRebates?

We work daily to ensure our members will enjoy a variety of goods and services from quality stores. If you would like to recommend a store, simply contact us at [email protected]. We will do whatever we can to best serve your request.